We are your distribution channel

The CSQ Group is a corporation specialised in the distribution of digital products, with a special focus on telephone top-ups, digital payment methods, payment services, transport season ticket top-ups and digital multimedia content.

1. Identifying data of the web user

The website “www.csq.es” is owned by CSQ NON STOP SHOPS S.L. and complies with the requirements of Law 34/2002, of 11 July, of Services of the Information Society and Electronic Commerce, of Royal Decree Law 13/2012, of 30 March, as well as the obligation to inform the user in accordance with Organic Law 15/1999, of 13 December, of Protection of Personal Data.

Company name: CSQ NON STOP SHOPS S.L.

Registered address: C/ PARIS 133 BAJOS 08036 BARCELONA

Company tax number: B60329679

E-mail: info@csq.com

2. Conditions of use

The user commits to provide true, accurate and complete information about his or her identity in the sections where registration is required in order to access services. In addition, one must commit to keeping their personal data updated, which can then be provided to the owner of the domain. The user is responsible for the falsehoods or inaccuracies that he/she makes.

We inform you, that if you are a minor, you must obtain the permission of your parents, guardians or legal representatives in order to access the services provided. CSQ NON STOP SHOPS S.L. will not be responsible for inaccurate or false data.

3. Privacy Policy

According to the current legislation on data protection, and with regards to the information society services and electronic commerce, the user accepts that the personal data provided on the web, or any other given to CSQ NON STOP SHOPS S.L. for its access to some of the services will be incorporated to files owned by CSQ NON STOP S.L., with the purpose of facilitating the provision of the services requested, for the correct identification of the users who request personalised services on the Web, for the management of basic administrative tasks, as well as to keep them informed, either by e-mail or by any other means, of news, products and services related to CSQ NON STOP S.L. In the case of commercial communications by e-mail or equivalent means, the user gives his/her expressed consent to receive advertising by aforementioned means.

CSQ NON STOP SHOPS S.L. commits to comply with its obligation to keep personal data confidential and, it assumes the technical, organisational and security measures required to avoid its alteration, loss, processing or unauthorised access, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016, the General Data Protection Regulation (GDPR), and other applicable legislation. The user will be responsible, in any event, for the veracity of the data provided, and CSQ NON STOP SHOPS S.L. reserves the right to exclude any user who has provided false data from the registered services, without prejudice to any other actions that may be admissible in law.

In compliance with the provisions of the General Regulations on Data Protection, the user may exercise his or her rights of access, rectification, cancellation/suppression, opposition, limitation or portability, by means of a letter, accrediting his or her identity, a photocopy of his or her National Identity Document, and by specifying their right to exercise, Company Name: C/ PARIS 133 BAJOS 08036 BARCELONA or info@csqworld.com

4. Use of Data

Users expressly accept freely and unequivocally that their personal data will be processed by www.csq.es for the following purposes:

To carry out statistical studies.

To process orders, requests or any other type of request made by the user through any of the forms of contact made available to the user on this website.

CSQ NON STOP SHOPS S.L. expressly informs and guarantees users that it will never sell, rent, share or otherwise distribute or make available their data to third parties and that whenever any type of transfer of personal data is to be made, the express, informed and unequivocal consent of the owners will be requested beforehand.

Data retention

The personal data provided will be kept as long as the business relationship is maintained, and no deletion is requested from the user.

Subsequently, data will be kept for the required period of time by law (unless, in both cases, the processing is based on the User’s consent and the User revokes it, in which case data will be kept until such revocation is received).

Therefore, we can guarantee that your data will not be kept longer than necessary for the purposes described above, without prejudice to the safekeeping that may be necessary for the formulation, exercise or defence of potential claims and/or whenever permitted by applicable legislation.

Legitimation

The processing of user data is carried out on the following legal bases which legitimise it:

  1. The request for information and/or the contracting of services, the terms and conditions of which shall be made available to the user in advance.
  2. The free, specific, informed and unequivocal consent of the user. By means of this privacy policy and the user being in accordance with it, they may accept it by means of a declaration or a clear affirmative action, such as checking a tick box provided for this purpose.

Target audience

Your personal data will not be disclosed to any third party, unless we are legally obliged to do so, i.e. we receive an administrative or judicial order requiring us to disclose your data to an administrative or judicial authority, in which case we will only disclose the data to which we would be strictly obliged.

The above is without prejudice to the suppliers, to whom we reserve the right to withdraw from the provision of the requested services and, in all cases, we will treat the user in their capacity as data processors solely and exclusively for the provision of the services.

If users are outside the European Economic Area, we will attempt to use suppliers located in territories that offer an adequate level of data protection and if they are outside these territories, we will offer the appropriate guarantees through the use of the standard data protection clauses adopted by the Commission that guarantee you have enforceable rights and effective legal action.

User’s rights

Access, rectification and deletion: You have the right, at any time, to request access to your personal data and to ask for the rectification of inaccurate data or to request its deletion.

In addition to the above rights, you have the right to withdraw the consent given at any time by means of the procedure described above, without such withdrawal of consent influencing the lawfulness of the processing prior to the withdrawal of consent.

CSQ NON STOP SHOPS S.L. may continue to process the User’s data to the extent permitted by applicable law.

CSQ NON STOP SHOPS S.L. reminds the User that he or she has the right to file a complaint with the relevant control authority.

Limitations and transferability: On specific occasions, you may have the right to request limitations on the processing of your data, in which case we will only keep data for the exercise or defence of claims as well as to request the transferability of your data.

5. Intellectual and industrial property on the contents of the page

All the elements that make up the website, as well as its structure, design and source code, are the property of the aforementioned author and are protected by intellectual and industrial property regulations. The photographs hosted on this website belong to the authors cited next to them.

No acts of reproduction, modification, distribution or public communication of the website or any of its elements may be carried out without the prior consent from this website.

Users of the website may only make private and personal use of its contents.

It is forbidden to use the website or any of its elements for commercial or illegal purposes.

This website will not assume any responsibility derived from the use of the content of the website by third parties and may exercise civil or criminal proceedings related to infringement of these rights by the user.

6. Modifications

In order to improve the performance of the website, it reserves the right, at any time and without prior notification to the user, to modify, extend or temporarily suspend the presentation, configuration, technical specifications and services of the website, unilaterally.

It also, at any time, reserves the right to modify these conditions of use as well as any other specific terms and conditions.

7. Liability disclaimer

This website is not responsible for any typographical, formal or numerical errors that may be contained in the website, nor for the accuracy of the information contained therein, nor for any opinions identified or anonymously expressed by persons and/or entities on this website. In case of renting, partial and/or total renting and sale of this website we exclude any kind of responsibility for its content and truthfulness, this instead, is the total and absolute responsibility of the buyer/tenant.

8.Hyperlinks

We accept no responsibility for the hyperlinks contained in the website that may lead to third party websites and no responsibility is assumed for the content, information or services that may appear on such sites, which will be exclusively for information purposes. Links to third party websites do not imply any relationship between this website and the persons or entities that own such content or the owners of the sites where they are located.

9. Applicable Law and Jurisdiction

These Conditions of Use are governed by current legislation. In the case of dispute or controversy related to the application or interpretation of it, the parties will be subjected to the Courts and Tribunals that are competent in the region in accordance with current legislation.

In such case, we inform you that you have the right to request the extrajudicial resolution of consumer disputes accessible through this link:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. 

However, before using this means please use the following e-mail address info@csq.com so that you can send us your possible complaints or controversies directly.